Privacy Policy
How we handle your personal information when you shop with Suit Society.
We value the trust you place in Suit Society. By using and/or accessing our website, you agree to the terms of this privacy policy. This policy may be updated from time to time, and changes take effect as soon as they're posted here — please check back periodically.
1. Information We Collect
When you place an order with us, we collect your name, email address, phone number, and shipping/billing address. We use this information to process your order, communicate with you about it, and occasionally send you offers and updates.
2. How We Use Your Information
We use your information to fulfil your order, respond to queries, resolve any issues, and improve our products and service. We may use your contact details, including WhatsApp, to send you order and shipping updates, since we currently coordinate courier and tracking details manually rather than through automated website integration. We use your information for marketing — you can opt out at any time by messaging us.
3. Payments
All payments on suitsociety.in are processed securely through Razorpay. We do not store your card, UPI, or banking details on our servers — this information is handled directly and securely by Razorpay in accordance with their own security standards.
4. Order & Shipping Communication
As we don't currently have courier tracking integrated with our website, our team sends shipping and tracking details to you directly over WhatsApp using the phone number provided at checkout. Please ensure your contact number is accurate so we can keep you updated on your order.
5. Cookies
Our website may use cookies to remember your preferences and improve your browsing experience. Cookies don't contain any personally identifiable information. You can disable cookies through your browser settings, though this may affect how parts of the website function.
6. Sharing of Information
We do not sell or rent your personal information to third parties. We only share your information where necessary — for example, with Razorpay to process payments, or with couriers to deliver your order. We may also disclose information if required by law.
7. Security
We take reasonable precautions to protect your personal information against unauthorized access, misuse, or loss. Access to customer data is limited to what's needed to process and fulfil your orders.
8. Contact Us
If you have any questions about this privacy policy or how your information is handled, you can reach us at:
WhatsApp: 7974100362
Email: suitsocietyofficial@gmail.com
Suit Society
Kewdabadi Bus Stand Road, Near SBI Bank Chowk, Raigarh, Chhattisgarh - 496001